What makes a good IT Project Manager?

In the fast-paced world of IT projects, a skilled project manager is critical to the successful execution and delivery of complex projects

A good IT project manager possesses a unique combination of leadership, technical knowledge, communication skills, and problem-solving abilities. In this article, we explore the qualities that define a successful IT project manager and highlight the key attributes to look for in this role.

1. Strong Leadership and Communication Skills: A good IT project manager is an effective leader who can guide teams toward project success. They possess strong communication skills to clearly articulate project objectives, expectations, and deliverables to stakeholders, team members, and executives. They excel in active listening, fostering open communication, and resolving conflicts promptly. Their leadership abilities inspire and motivate team members, fostering a collaborative and productive work environment.
2. Technical Competence: While not necessarily needing to be experts in every technical aspect, a good IT project manager has a solid understanding of the technologies, methodologies, and tools used in IT projects. This technical competence allows them to engage in meaningful discussions with team members, provide guidance, and make informed decisions. Their understanding of technical concepts enables effective communication between the project team and stakeholders, ensuring accurate expectations and outcomes.
   
3. Strong Organizational and Planning Skills: IT projects often involve numerous tasks, dependencies, and timelines. A good IT project manager possesses strong organizational and planning skills to create well-structured project plans, define clear milestones, and manage resources effectively. They excel in prioritizing tasks, allocating resources efficiently, and managing project risks. Their ability to navigate complexities and establish streamlined processes contributes to the overall success of the project.
4. Adaptable and Agile Mindset: There has been a shift over the last 10 years away from Waterfall to Agile run Projects. IT projects are subject to evolving requirements, changing technologies, and unforeseen challenges. A good IT project manager embraces an adaptable and agile mindset. They are open to change, responsive to shifting priorities, and adept at managing project scope. Their ability to adapt plans, make timely adjustments, and keep the project on track despite uncertainties enables successful project delivery in dynamic environments.
5. Excellent Problem-Solving Abilities: IT projects often encounter unforeseen obstacles and challenges. A good IT project manager possesses excellent problem-solving abilities to address issues promptly and effectively. They are skilled in analyzing complex problems, identifying root causes, and developing creative solutions. Their ability to make well-informed decisions under pressure and resolve project-related issues ensures project progress and minimizes disruption.
6. Risk Management Skills: Successful IT project managers prioritize risk management. They proactively identify project risks, assess their potential impact, and develop mitigation strategies. A good project manager anticipates potential roadblocks and plans contingencies accordingly. They engage stakeholders in risk discussions, ensuring risks are understood and managed effectively. By addressing risks proactively, they minimize project delays and increase the likelihood of project success.
7. Stakeholder Management and Customer Focus: IT projects involve various stakeholders with diverse interests and expectations. A good IT project manager excels in stakeholder management, building strong relationships, and actively engaging stakeholders throughout the project lifecycle. They prioritize customer focus, ensuring that project outcomes align with stakeholders' needs and expectations. Their ability to manage stakeholder expectations, communicate progress, and deliver results fosters trust and strengthens project outcomes.

Jobs in this area are rarely entry level positions. If you want to find a job as a Project Manager you can improve your skills in Project Management by gaining a certification such as Prince2 or PMP, however it will be difficult to get a job, without some experience, so best would be to try and gain some experience managing projects within your current company, before looking externally. If you have experience but are struggling to get interviews, consider adding a certification to “formalise” your knowledge and experience.