SAP OTC Consultant

Senior SAP O2C/OTC Consultant
Zurich

Role Overview: As a Senior Internal SAP O2C Consultant, you will play a critical role in analyzing, designing, implementing, and maintaining SAP solutions related to the Order-to-Cash process. You will collaborate closely with cross-functional teams to understand business requirements and translate them into effective SAP solutions. This role requires a strong blend of technical expertise in SAP modules along with a deep understanding of business processes within the Order-to-Cash cycle.

Key Responsibilities:

1. SAP O2C Implementation and Configuration: Lead end-to-end implementation projects related to Order-to-Cash processes, including system configuration, customization, and integration with other SAP modules.

2. Business Process Analysis: Conduct thorough analysis of existing Order-to-Cash processes, identify areas for improvement, and recommend solutions to streamline operations and enhance efficiency.

3. Solution Design: Work closely with business stakeholders to gather requirements, translate them into technical specifications, and design SAP solutions that align with business objectives.

4. Technical Support and Troubleshooting: Provide expert-level support for SAP O2C modules, investigate and resolve issues, and ensure system stability and performance.

5. Change Management: Drive change management initiatives related to SAP O2C implementations, including user training, documentation, and post-go-live support.

6. Continuous Improvement: Proactively identify opportunities for process optimization, system enhancement, and automation within the Order-to-Cash cycle, and lead initiatives to implement improvements.

7. Vendor Management: Manage relationships with external SAP consultants and vendors, ensuring quality delivery of services and adherence to project timelines and budget.

8. Compliance and Best Practices: Stay current with SAP best practices, industry trends, and regulatory requirements related to Order-to-Cash processes, and ensure compliance within SAP solutions.

Qualifications:

• Bachelor's degree in Information Technology, Business Administration, or related field; Master's degree preferred.
• Minimum of [X] years of experience in SAP O2C module implementation and support, with a strong focus on both technical and functional aspects.
• Extensive experience with SAP ECC or S/4HANA, particularly in the SD (Sales and Distribution) and MM (Materials Management) modules.
• Proven track record of leading SAP implementation projects from conception to completion, including configuration, customization, testing, and deployment.
• In-depth understanding of Order-to-Cash business processes, including sales order management, pricing, billing, invoicing, credit management, and revenue recognition.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into effective SAP solutions.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels.
• SAP certification in relevant modules is highly desirable.
• Experience with SAP integration technologies (e.g., SAP PI/PO, SAP CPI) is a plus.
• Knowledge of Agile or Scrum methodologies is an advantage.
• Fluent German and excellent English